Good employees are hard to find—and even harder to retain. A structured onboarding process communicates to new employees from the very beginning that they are welcomed and valued. It helps them quickly familiarize themselves with their tasks, processes, and the company. This has a long-term impact on their motivation and commitment to their organization. This training guides you in shaping the three phases of onboarding, from the moment the contract is signed to the end of the probationary period. It focuses on clearly outlining expectations, responsibilities, and processes. Key areas include advancing professional expertise, fostering team connections, and communicating the company culture at multiple levels.

Onboarding: Strategien für gelungenes Einarbeiten

Seamless Onboarding: Proven Tactics for a Successful Start

Not all leadership is the same. There are numerous models that explain which leadership would be ideal for which personality type and for which result. This e⁠-⁠training course looks at these different development models, but then focuses on a type of leadership that is geared towards the level of development of the respective employee. This is because employees need a different type of leadership depending on their skills and individual motivation. It shows ways in which the individual motivation level can be determined. It also looks at the assessment of employees‘ skills. Finally, suitable forms of leadership are presented for the different forms of motivation and competence.

Führen nach Entwicklungsstand: Mitarbeitende optimal unterstützen

Leading by Skill Level: Giving Employees the Best Possible Support

Employees want praise and recognition - for what they accomplish every day, but also for good decisions, success and stressful work phases. Recognition is an important tool in social interaction: it not only motivates, it also shows us that we are doing something right and performing our tasks well. When confirmation is lacking, it usually affects not only the employee's satisfaction, but also their job performance. How do you manage to adequately recognize the work of your employees? How can you show appreciation to your employees? And how can you also show this to yourself? These are the questions addressed in this e⁠-⁠training course.

Führen mit Lob – Wertschätzung und Anerkennung zeigen

Leading with Praise—Showing Appreciation and Recognition

This course focuses on preventing and proactively addressing the factors that lead to employee turnover. The e⁠-⁠training course provides insights into positive employee retention, explores common reasons for job changes, and offers potential countermeasures that leaders can implement. It begins by examining the different types of turnover, then delves into what constitutes an attractive company culture and what employees expect. Additionally, the course covers the entire employee lifecycle, from successful recruiting and onboarding to exit interviews. This e⁠-⁠training course helps participants understand turnover, recognize its positive aspects, and provides practical tips for managers and HR departments on how to effectively reduce turnover in their company.

Fluktuation aktiv senken

Actively Reduce Employee Turnover 

Human beings have a strong need for connection and belonging. We want to be "allowed to play," to be part of a group, to be valued, to help shape things and at the same time to feel a sense of responsibility to the task and to the group—both personally and professionally. If your employees do not feel that they are allowed to "play along", this has a direct negative impact on the performance and competitiveness of your company, i.e., on the success of the company. That's why this e⁠-⁠training focuses on how you can make your employees feel like they're in the game and keep them engaged. As a leader, you play an absolutely key role in this and can actively work on various commitment factors that research and this e⁠-⁠training will provide you with. So, off you go!

Bindungskräfte entfalten – Mitarbeitende zu Partnern machen

Unleashing Commitment Potential—Turning Employees into Partners

Let's face it, managers often know in advance which conversations with employees will be challenging. This could be due to an employee's recent inappropriate behavior or perhaps a sudden, unannounced absence. Managers often hesitate to directly address criticism during these talks to avoid upsetting the employee.  However, in challenging conversations, transparent communication and an open attitude are essential. Some managers also struggle to remain respectful and keep a cool head in difficult situations, which hinders constructive dialogue and successful conflict resolution.

Herausfordernde Gespräche mit Mitarbeitenden souverän meistern

Navigate Difficult Employee Conversations with Confidence

Performance reviews and appraisal processes are key tools in leadership and human resource development. But many managers don’t always view them as positive experiences. They often feel awkward and tense, with employees seeming unmotivated or anxious. But it doesn’t have to be that way! When conducted with appreciation and clear objectives, reviews can be a game-changer. They can facilitate effective communication and play a crucial role in strengthening the relationship between employees and managers. In this e⁠-⁠training course, participants will learn how to unlock the full potential of performance evaluations and appraisal processes. We’ll go over everything you need—from preparation to conducting, and following up on reviews, whether in person or virtually.

Gespräche mit Mitarbeitenden konstruktiv und nachhaltig führen

Lead Constructive and Lasting Conversations with Employees

Everyone is unique. Nevertheless, we always see similar personality traits in different people. Type models help us to understand people better as they simplify a complex world. In your role as a manager, you deal with a wide variety of employee types and should know how best to deal with whom.
So that all employees in your team can fully use their potential, it is important to address them individually according to their personality or personality type, to understand them, challenge them and develop them. Type-appropriate leadership enables you to do exactly that. You can assess what type of person your counterpart is and then accurately select the strategy from the repertoire of actions to help to understand them in the best possible way. This way, you not only succeed in responding to individual employees in a way that is appropriate to their personality type but also in forming teams in such a way that similarity has a mediating effect and difference has a stimulating effect.

Typgerecht führen

Type-Appropriate Leadership

The majority of companies are now making a deliberate decision to favor diversity. International cooperation, demographic changes, women in management positions and individuality in the workplace — the general conditions for professional and private life have changed and there is a demand for tolerance and respect in our diverse society. But what does "diversity" actually mean? What are the advantages of diversity for a company? And how can managers promote this diversity step by step and establish it as an integral corporate value? That is what this e⁠-⁠learning course is all about.

Diversity & Inclusion – Vielfalt führen und fördern

Diversity & Inclusion—Facilitating and Promoting Diversity

In this e⁠-⁠learning, participants get to know the model of the Johari Window. It shows the difference between the perception of others and the perception of oneself. The Johari Window clarifies the "blind spot" and shows why the "secret" will remain a secret. This course teaches that "giving feedback" does not mean "praise" or "criticize". Rather, it is about being open to self-perception through feedback from outside.

Feedback geben

Giving Feedback

Delegating is more than just "do it"! Participants will learn which tasks can be delegated in principle and which ones must not be passed on under any circumstances. They learn to develop requirement profiles in order to be able to assign respective activities to appropriate employees. Additionally, learn the four stages of the delegation discussion, avoid back delegations, and learn to check agreements and deadlines.

Aufgaben delegieren

Delegating Tasks

New employees will take on important responsibilities, and influence the working atmosphere and team dynamics. Therefore, the selection and hiring process should be given sufficient consideration. In this e⁠-⁠training, learn how to conduct professional, goal-oriented interviews with applicants. You will learn how to create a job description step-by-step, develop a requirements profile from the job description, prepare interview guidelines, and then conduct the interview. Highlights include the art of asking the right questions, how to follow up on the interview, and how to make a final selection. You will also learn ways in which companies can "appeal" to candidates as attractive employers.

Das Bewerbergespräch führen

Conducting the Interview

When employees hide behind their desks, it may not be because of ill will or convenience. They often lack knowledge, ability and confidence in themselves. So how can managers motivate their employees to come out of their shell and conquer new tasks? In this e⁠-⁠learning, the participants will learn helpful methods of employee motivation. This courses focuses on "self-efficacy".

Mitarbeitende motivieren

Motivating Team Members

For managers, the rule is: intervene as little as possible, but as much as necessary in a conflict involving their own employees. As a starting point, it is important to also recognize hidden conflicts and assess their severity. The theoretical basis for this is provided by Friedrich Glasl's model of the nine stages of conflict escalation. It clearly shows how conflicts can escalate if timely intervention is neglected. For each escalation stage, managers will learn various methods of conflict resolution - from the promotion of independent conflict resolution to mediation and arbitration as well as to the intervention of power.

Konfliktmanagement für Führungskräfte

Conflict Resolution for Managers

Employee appraisals are a central control instrument in day-to-day management. They are the basis for a mutual exchange of information and intensive relations with employees. Michael Lorenz presents the different occasions and forms of employee appraisals. He imparts important background knowledge to the participants and also provides them with numerous practical implementation tools.

Mitarbeitergespräche führen

Appraisal Dialog And Other One To One Meetings

Decisive strength is an essential skill in an ever faster changing environment. Participants can develop and expand this competence in this multimedia e⁠-⁠learning. Learn to quickly categorize a task, discern what needs to be done immediately and what can be postponed, and other methods that can help with good decision-making.

Gute Entscheidungen treffen

Making Good Decisions

Termination meetings differ from other meetings due to immense importance they have for the employees involved. They are often associated with a great emotional shock that can manifest in various ways. It is part of your job as a manager to conduct termination meetings in a professional and respectful manner. This e⁠-⁠training course will equip you with the tools you need to do this. You will learn the proper way to perpare and how you should plan and structure termination meetings. One focus of the e⁠-⁠training course is handling emotional factors: What are typical reactions and how can you deal with them well? In an extra chapter, you will learn how to conduct termination meetings by online videoconferencing or telephone.

Trennungsgespräche führen

Conducting Termination Meetings

The focus is on specialists who are promoted to management level. This training is suitable as a preparation for management tasks and imparts knowledge on result control, process management, employee leadership and self-management. The participants learn how to handle different expectations and conflicts of interest. In addition, seven leadership myths are explained and refuted - because leadership does not fit into simple patterns.

Neu in der Führungsrolle

New to the Leadership Role

The ability to lead with empathy is considered to be an essential discipline in leadership. If you succeed in managing your team with appreciation and trust in on a daily basis, you will be able to win over your employees more easily. Because with empathy, you not only take other people with you – you can also better understand them and put yourself in their shoes. This will create a working atmosphere in which your team will know they are appreciated, making them feel more comfortable. This will have a positive effect on every conversation along with your ability to persuade and convince others as a manager. Those who show empathy and attentiveness to other people can also better assess their attitude and thus avoid the negative consequences of misjudgments. However, leading with empathy is something that needs to be learned. In this training course, you will learn how to be more perceptive of other people's emotions and understand their motives. By applying this understanding, you will have greater assurance in working out suitable courses of action.

Führen mit Empathie

Leading with Empathy

Emotions aren't off limits in termination meetings. However, you should always be attuned to the other person. 

Ich habe Angst, im Trennungsgespräch emotional zu werden

I Fear I’ll Lose My Composure in the Termination Meeting

Swapping the role of employee for that of manager always means a change. However, this should not affect your own personality or your dealings with others. 

Ich weiß nicht, wie ich als neue Führungskraft zu Beginn auftreten soll

I’m Not Sure How to Lead as a New Boss

New employees need support at every stage of the onboarding process. There are three simple steps you can take to help them settle in well at the company.

Mein neues Teammitglied ist auch nach Monaten noch hilflos

My new team member is still helpless months later

Support new employees even after their probationary period by motivating and encouraging them. In this way, you can integrate them into the company in the long term and build up a long-term relationship.

Das Onboarding endet nicht mit der Probezeit

Onboarding does not end with the probationary period

How can you get formerly high-performing team members back on track when they’ve lost motivation? This micro provides tips on how to achieve this using the three needs theory.

Mein Teammitglied hat die Motivation verloren

My Team Member Has Lost Motivation

Every person is driven by different things. By knowing the basic motives, you can have a positive influence on your employees' motivation!

Mit den Basismotiven Mitarbeitende individuell motivieren

Motivate Employees Individually With The Basic Motives

If you sense that the candidate is holding back, it may be helpful to approach your assessment with empathy and understanding to uncover the underlying cause.

Im Bewerbungsgespräch habe ich das Gefühl, mein Gegenüber ist nicht ehrlich

I Doubt My Interviewee Is Being Honest

If applicants don't ask any questions about the job or the company during the interview, this quickly creates the feeling that they are not interested in the job. It's best to address this before you turn them down.

Mein:e Bewerber:in stellt im Bewerbungsgespräch keine Fragen zum Job oder dem Unternehmen

My Candidate Doesn't Ask Questions About the Job or Company in the Interview

You delegate tasks to your employees, but they don't complete them to your satisfaction. However, an unsatisfactory result serves as a learning or training opportunity for the employee.

Nach meiner Delegation bringt ein Teammitglied das Ergebnis nicht

When Delegating Tasks to My Employee Falls Short of Expected Results

It can be difficult to delegate tasks that are enjoyable, but it is crucial for both time management and employee development. 

Ich möchte nicht delegieren, weil ich die Aufgabe lieber selbst abschließen will

I Don't Want to Delegate Because I Prefer to Complete the Task Myself

Ensuring equality doesn't involve imposing rigid one-size-fits-all solutions. This micro explains how fairness and respect can be integrated into team dynamics while considering the individual needs of each team member.

Es fällt mir schwer, Gleichbehandlung bei individuellen Problemen meiner Mitarbeitenden umzusetzen

I Find It Difficult to Implement Equal Treatment for My Employee's Individual Problems

You feel that your team member is absolutely not happy with the current state of affairs in the company. If you are open about your observation, you can find a solution together.

Ich habe das Gefühl, mein Teammitglied ist unglücklich im Unternehmen

I Have a Feeling My Team Member Is Unhappy in the Company

You want to appreciate your employees and praise them for their work. In this micro-learning, we will show you how to give praise that is specific, sincere, factual, professional, and individualized.

Meine Mitarbeiter:innen reagieren komisch, wenn ich sie lobe

My Employees React Strangely to Praise

You can allow yourself to accept praise and enjoy the positive words of others.

Mir fällt es schwer, Lob von anderen anzunehmen

I Find It Hard to Accept Praise from Others

Praising employees is an important part of a positive corporate culture. You promote motivation and commitment in your team.

Motivation fördern mit Lob

Promote Motivation with Praise

Whether you're just building your team or they've been working together for a while, you can build team spirit at any stage. The team development model can help you find the right approach.

Gezieltes Teambuilding mit der Teamentwicklungsuhr

Targeted Team Building with the Team Development Model

To retain employees, the company offers benefits that go beyond the standard: flexible working hours, home office, training, performance-based pay and opportunities to help shape the company.

Benefits, die Mitarbeitende halten

Benefits Which Retain Employees 

Employees work better when the meaning and purpose of their work is clear to them. An understandable purpose, an inspiring corporate mission statement, good communication and authenticity play a key role in creating clarity.

Tätigkeiten einen Sinn geben

Giving Meaning to Tasks

A good onboarding process is worth its weight in gold when it comes to integrating new employees and retaining them in the company in the long term.

Ein Onboarding Prozess, der Bindung schafft

An Onboarding Process Which Fosters Loyalty

The Johari window shows the difference between external image and self-image. From this, you can deduce how you can help your employees or colleagues to achieve a healthy self-perception.

Das Selbstbild erweitern mit dem Johari-Fenster 

Expanding the Self-Image with the Joahri Window

basics-of-leadership

Basics of leadership

With the PINKTUM Master Certificates, you sharpen your skills profile and are rewarded for consistent learning. Choose from different topic clusters for your personal development. Each cluster contains a selection of thematically appropriate e-trainings that you can flexibly compile as learning paths according to your needs. Once you successfully complete ten e-trainings from a topic cluster, you will earn a Master Certificate.

German-language learning paths for the PINKTUM Master Certificates can be completed in all subject clusters without restriction. We also offer the Master Certificates in English, French and Spanish. For these language versions, however, some e-trainings in the topic clusters will only be available at a later date.